1.Question1:Can I order a pair of shoes as samples?
Answer::Yes, we accept samples orders.Ordering procedures are the same as mentioned above.
2.Question:I don't see the size I need or the product I want on the web site. Do you have it or can you order it for me?
Answer::If you can not find the products or the size you want on our website, it means that we don't have this style of products or size in hand.But if you need them,please contact with us,we will try our best to help you.
3.Question:Can you reserve a product for me until I can pay for it?
Answer::sure, please confirm them by e-mail. we will keep them for you for one week.However, after one week, if we haven't received the confirm of your payment, we will not waiting for you.
4.Question:Why wear the shoes than other shoes perspire more? How to overcome?
Answer:Wear the shoes walk to the whole body in a natural state of instability, make every step when standing or even need to balance. Thus stimulates the body, including foot all muscle tissue, natural to improve blood circulation of foot, can prevent a cold feet, but also may lead to other physiological reaction,such as hot perspire,even the feeling. Experience shows that people experience gradually adapted to the muscles, these reactions will gradually become normal.It may take a while, sometimes grow up to a year or longer.
5.Question: Why not the shoes wear after feeling cold feet?
Answer:Wear the shoes walk, make whole body in a natural state of instability, make every step when standing or even need to balance. Thus stimulates the body,including leg muscles,all will naturally improve blood circulation,make the leg feet feel warm and comfortable.
6.Question:If I want wholesale can your company give me the cheap & discount?
Answer:Of course,we give you the discount upon your orders, the more you orders as the more discount you will get.
7.Question:If I order is 2-100 products or more,can I mix other models and colors and size?
Answer:Yes, you can mix the models and colors and size for your order.
8.Question: Does your company shipping to our country ? The order be delivered to my door?
Answer:Yes.Our Company shipping to worldwide,we will send your order direct to your door by express courier.
9.Question:How long can I get the exchange package?
Answer:.Returns and exchanges packages must be send back within 7 days from when your request has been approved.
10.Question:If I receive the wrong products.how could I do?
Answer:.If you received the wrong products,you may send the items back for return or exchange but we will not reimburse the shipping fee.
